Building Trust - Key to Successful Leadership

The most important factor in business or any relationship is TRUST. You can easily attain authority by virtue of a position. Although authority will make people do what you ask them to do, it won’t necessarily make them believe in it, only getting you so far.

To gain commitment from your team, you must first build trust. It is critical that people truly believe in the direction you are setting, and you attain their buy-in. When your team is committed, they are more likely to stay with you to push forward through challenges and put in their best efforts to get the job done. The key is that people recognize you have their best interests in mind. Their endeavors will be more worthy if they believe that your leadership will create a better future for them.

Through my journey in the corporate world, I have witnessed many distinct types of leaders, some that built trust and others damaging it. When people start doubting the motives of their leaders, collaboration starts falling apart and only leads to questioning credibility, reliability and ultimately causes a decline in all key business metrics.

Building trust is not a one-time activity. Instead, it is a series of small, consistent, and daily actions that fosters trust with others. Being authentic is of prime essence; true leaders do not pretend to be one in public and act differently in private. When you say and do things that you really believe, people will start trusting you. Authentic leaders can put the mission and goals of the organization ahead of their own self-interest. Being authentic is not easy… it requires consistency, focus, and determination.

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